Timestamp
[00:00:14 – 01:19] Topic overview.
[01:20 – 08:02] Members share why they chose the Team Pillar topic.
[08:03 – 17:06] Discussion on training members that engage with clients or candidates.
[17:07 – 21:59] Discussion on training via role play and scoring matrix.
[22:00 – 25:31] Discussion of the Candidate Qualification – Contract.
[25:32 – 30:54] Takeaways from the discussion.
[30:55 – 34:06] The value of asking methods – Socratic Method.
[34:07 – 35:51] Ben’s question on resources and starting points for training his team.
[35:52 – 40:27] Karen’s question on training people for BD.
[40:28 – 44:53] Questions roundtable.
[44:54 – 51:09] Members share key factors in successful VA hires.
[51:10] Dan’s question on how many times you should talk to your VA in a day.
Session Highlights
This session covered topics on training staff for client or candidate engagement. Topics on utilizing good questions when coaching, doing roleplays, and VA training were also discussed.
