December 6, 2022


Operations Pillar


[00:00 – 05:03] Member reasons for focusing on Operations Pillar sessions.

[05:04 – 10:29] Highlighting approach on valuable topics in the operations pillar group.

[10:30 – 17:05] Dan’s question on visually creating an organizational structure for an organization.

[17:06 – 23:41] Dan’s question on using Loom for leaving training messages to his team.

[23:42 – 40:29] Mark demonstrates using Asana to outline the recruitment processes of Gail and Dan.

[40:30 – 52:08] Discussion on creating a standard question format or scripts for team members doing recruitment calls.

[52:09] Participants’ takeaways on today’s session for items to be improved or implemented in their business operations.

Session Highlights

In this Operations Pillar session, Mark used Asana to outline the recruitment processes of Gail and Dan. Gail and Dan revisited the basics of operational management while sharing best practices.

About the Author


Mark Whitby is one of the world's leading coaches for the recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries. Mark has helped recruiters to double or triple their billings and owners to increase their team's sales by 67% in 90 days.

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