November 15, 2022


Apex – Guest Q&A

Audio Mp3

Session Highlights

In this Q&A session, Simon Lafosse of Lafosse Associates joined the group to share best practices and insights on running a recruitment firm with 250 team members. The questions answered include an approach to culture and values, corporate structure, deciding factors when scaling or when to hire someone to scale, and their ingenious share options scheme.


[04:28 – 08:10] Question on “Future-Proofing” the core business.
[08:11 – 14:08] Ben’s follow-up question on Simon’s pricing model and program cost.
[14:09 Paul’s question on how fast the trainees in Simon’s model can transition to production.
[18:47 – 24:39] Amanda’s question on the core values and what they looked like during a smaller corporate structure.
[24:40 – 29:01] Seb’s question on building systems and things to focus on when scaling.
[29:02 – 40:38] Ben’s question on culture and care execution.
[40:39 – 48:19] Dan’s question on things to consider when opening an office in another country.
[48:20 – 50:48]  Alan’s question on hiring qualified staff during recessionary times.
[50:49 – 53:42] Gabe’s question on corporate values and understanding how to tactfully use it in your business.
[53:43] Simon shares their ingenious scheme for Share Options.

Resources Mentioned

How Treating People Well Delivers 30% Annual Revenue Growth for 15 Years, with Simon La Fosse

About the Author


Mark Whitby is one of the world's leading coaches for the recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries. Mark has helped recruiters to double or triple their billings and owners to increase their team's sales by 67% in 90 days.

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