Monday Marvels – Module 7 with Leanne and Mark
Where are you at the moment with your VA hire? If you haven’t hired anyone yet, should you go with an agency or direct hire? What hours can you expect of them to work? How do you coach them and what tech stack do you need to ensure they have access to all relevant sources of information? This session covers what the team experience and presents useful tips to make the relationship with your VA a happy and productive one.
[13:22] How would you rate the effectiveness of your virtual team – VA
[17:50] What hours should your Phiipine VA work?
[20:14] The time difference will help them to work around their family life
[22:42] Chris overcame the hiccups he had with Mr Backoffice – how did he correct that?
[26:14] How to handle a full-time employee through Mr Backoffice?
[27:33] There is no real difference between training a VA from an agency and a direct-hire
[30:00] Do you pay a bonus direct to VA or Mr Backoffice?
[35:00] Tips on the learning curve of VAs on LinkedIn
[37:40] Real-time coaching tips with your VA
[40:20] Robert needs to get a process to better manage the VAs and their workflow
[45:00] Weekly or daily reports – but steer clear from email reports – gets lost
[48:20] Weekly huddles help Robert to get better productivity from his team
[50:40] Can ask your VAs feedback to see what they think will work better
[52:00] Start small and increase the workflow or start out with the complete role description?
[54:30] Decide what is the main thing you want them to take off your plate?
[55:59] Is there a difference regarding ownership of the task between using an agency and direct hire?
[56:06] Hiring someone directly means they get paid more, can I expect them to do more?
[1:01:00] What was the most useful info of the session?