August 26, 2020


How to gain insights from your clients and increase deliverability of messages


🔈 Audio MP3

Mark and the group discussed the shift that needs to happen in your mindset and reiterating/re-emphasising the importance of tapping into your client’s mindset too.There is no doubt that Covid-19 has turned YOUR world upside down, but we need to start thinking about your client’s world too, their reality and how Covid-19 has affected them.

Therefore, you need to ensure your LinkedIn outreach messaging to them is NOT ABOUT YOU, but about THEM, giving them the desire to want to open, reply, click etc. and really resonating with them. It stems back to the ideal client avatar exercise – truly understanding your client’s pain points (and you may have to revisit and complete this exercise, as these would have changed dramatically in the last 5 months).

In the session Mark and the group brainstorm some fantastic ideas on HOW to further glean insight, further market research and really learn how we can connect with our clients in the current Covid-19 saga.

Information is absolutely power here because you could easily affect/improve your deliverability of your messages even with just a particular phrase or sentence that you have found out in your quest to understand your client’s mindset right now.Paul Foster is going to be posting a question to the group shortly to ask the general consensus relating to this topic.

About the Author


Mark Whitby is one of the world's leading coaches for the recruitment industry. Since 2001, he has trained over 10,000 recruiters in 34 countries. Mark has helped recruiters to double or triple their billings and owners to increase their team's sales by 67% in 90 days.

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